Robert Deignan and His Authoritative Input on the Benefits of Valued Customer Service

When it comes to giving good, yet proven professional business advice, Robert Deignan is considered to be one of the most influential entrepreneurs to seek out as a mentor. As of today, Deignan currently sits as the CEO of Advanced Tech Support (ATS) Digital Services—a Boca Raton, Florida based company he co-founded in 2011 to offer premium customer service care via the application of remote technology. Prior to launching the company which has now successfully became the first customer service center to be certified by AppEsteem for the legitimacy and safety of its services, Robert Deignan exuded characteristics of determination and persistency towards his professional pursuits that could be foreseen as being promising of a prosperous future.


Born and raised in Fort Lauderdale, Florida, Deignan acquired a reputation for being passionate about football throughout his childhood. As a result of him demonstrating his talent within the sport while playing on his high school’s football team, he was awarded a full football scholarship to college. He attended Purdue University from 1992 to 1995 where he graduated with a degree in Business Management and then resumed playing football shortly after. Between 1997 and 1998, he played in the NFL for the Miami Dolphins and the New York Jets whereby he then felt fulfilled enough with his football endeavors to switch to pursuing entrepreneurship. In 1998, he co-founded Fanlink, Inc.—a company that lasted for only a few years. Following that he held the title of being the Executive Vice President of iS3—a title he upheld for a period of nine years. However, his most substantial project (the development of ATS Digital Services) came about after working for an Anti-Malware Software Company. As CEO of one of the most globally convenient customer service companies, it can be safely assumed that Robert Deignan is well-endowed with business marketing expertise on how to successfully maintain the growth of a company. As related by Deignan, investing in customer service is essential to the growth of a company and it happens to be even more vital if that company is a SaaS company. Deignan’s advice to SaaS companies is for them to focus on standing out and growing their brand through the implementation of various customer service applications since they do not have actual products to market but subscription services instead.